Businesses big and small.
We're here to help.
Internetek provides businesses like yours a fully staffed and expertly trained IT department for one all-inclusive flat fee. You'll have one number to call for unlimited support. We're here and ready to fix problems faster than anyone so you won't waste time fighting with technology. Let's get you back to what needs doing.
We love technology, we think it's great; but people are what make a business. This is why we focus on the people and their needs foremost. We're not happy with just fixing problems. We want to learn from people what they need so we can provide the best tools, improve processes, and support them.
Not only are we supporting you, we're constantly working in the background looking for problems and threats. We fix them before they ruin your day and even before you know about them. More than 60% of the problems we handle are those that haven't even been reported to us.
Let us remove your technology roadblocks.
Quick Response
The most important detail every IT support company forgets. No one likes waiting around on hold or for a call back. When you call, we answer. A trained support technician answers every call and starts diagnostics immediately.
Fast Resolution
When your technology isn't working, neither are you. Our experienced technicians get you back up and running quick so you can avoid frustration and losing revenue.
Unlimited Support
We love talking with you! Our support is unlimited and you can call as often or as long as you want. We'll always be here and ready to help.
Locally Owned
We're based in East Louisville (Middletown specifically). Our owner and entire staff are local. This is our community and we want to be a part of it being amazing and growing.
Proactive Support
We're not waiting around for you to call us. We actively search out issues before they become revenue impacting problems. In fact, more than 60% of the issues we work are proactively resolved by our staff.
Amazing People
Our people are our most valuable resource. Not our software, infrastructure, service van, inventory, or anything else. We invest in our staff and encourage them to grow. We even pay for all training and certifications.
Incredibly Flexible
We'll be here to support and guide you through your growth while adapting systems to your changing needs. Not every company is the same and one size does not fit all. We won't try to box you in. Your business deserves to grow without technology restricting it.
Extreme Security
Cybersecurity isn't an afterthought for us. Top-tier cybersecurity is in every one of our offerings so you can worry about work, not hackers and viruses. We constantly research security trends and partner with some of the best vendors in the industry.
Predictable Budget
You shouldn't have to guess what your IT will cost you. We provide everything under one easy to understand and predicitable price. Often our clients actually see productivity increase and lowering operational costs so we pay for ourselves.
Essentials
- Unlimited Support
- 8x5 Support Hours
- Managed Endpoint Monitoring
- Managed Endpoint Management
-
Managed Endpoint Cybersecurity
- Managed Server Monitoring
- Managed Server Management
- Managed Cloud-based Backups
- eLearning Platform
Business
- Unlimited Support
- 8x5 Support Hours
- Managed Endpoint Monitoring
- Managed Endpoint Management
-
Managed Endpoint Cybersecurity
- Managed Server Monitoring
- Managed Server Management
- Managed Cloud-based Backups
- eLearning Platform
- Microsoft365 Suite
- Managed Exchange E-Mail
- Managed E-Mail Cybersecurity
- Managed Network Management
Premium
- Unlimited Support
- 24x7 Support Hours
- Managed Endpoint Monitoring
- Managed Server Management
-
Managed Endpoint Cybersecurity
- Managed Server Monitoring
- Managed Server Management
- Managed Cloud-based Backups
- eLearning Platform
- Microsoft365 Suite
- Managed Exchange E-Mail
- Managed E-Mail Cybersecurity
- Managed Network Management
- Managed Network Monitoring
- Proactive Threat Hunting
- Procurement Management